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User experience in the creation of products and services

6-June-2023 — 09:30 - 13:30

Free
Experiencia de usuario en el proceso de creación de productos y servicios

In this training we will learn about the entire customer journey until conversion, the steps before and after the moment of purchase. In addition, we will analyze the main tools to optimize the customer experience and make our business model based on people, their tastes and interests and thus optimize the sales process.

The main objective of this training is to understand the impact that knowing our clients has on the sales process. On the other hand, knowing how and why they buy from you and being able to resolve obstacles in time, improving the purchasing experience at all touch points.

It will be taught by Sara Martinez, founder of 5 Words, Do it right and make it known.

Reserve your place! Start to succeed.

Details

Date:
6-June-2023
Time:
09:30 - 13:30
Cost:
Free
Event Category:
Event Tags:
,

Organiser

Carabanchel business incubator
Phone
915 083 915
Email
viverocarabanchel@madridemprende.es
View Organiser Website

Venue

On-line
View Venue Website
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