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Learn about all the advantages of being part of our community on this tour Virtual tour
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User experience in the creation of products and services
6-June-2023 — 09:30 - 13:30
Free
In this training we will learn about the entire customer journey until conversion, the steps before and after the moment of purchase. In addition, we will analyze the main tools to optimize the customer experience and make our business model based on people, their tastes and interests and thus optimize the sales process.
The main objective of this training is to understand the impact that knowing our clients has on the sales process. On the other hand, knowing how and why they buy from you and being able to resolve obstacles in time, improving the purchasing experience at all touch points.
It will be taught by Sara Martinez, founder of 5 Words, Do it right and make it known.
Reserve your place! Start to succeed.
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